Returns & Exchanges

At Plantoria Pure Inc., we stand behind the botanical integrity of our beauty products and offer a 30-day satisfaction guarantee for all purchases. If you are not completely satisfied with your order, we are happy to assist you with a return or exchange for a full refund.

Return Process

• 1.
  Initiate Your Request

  Email our customer care team with your order number and the reason for your return to receive a prepaid shipping label.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.